Does CUDDLY help individuals who own pets?
CUDDLY works with many organizations that
support to pet families through programs like pet food pantries. By keeping pets with
families who already love them, shelters and rescues can focus their efforts and
on pets who are not as fortunate.
What types of animals does CUDDLY help?
CUDDLY operates to support 501(c)(3) and municipal
shelters, rescues, and pet pantries. The animals and their needs are dependent on the
of our partner's experiences. While many of the animals you will find on our site are dogs
cats, we help all types and varieties of animals such as horses, bunnies, seals,
and even tigers!
Does CUDDLY rescue and/or take care of animals?
CUDDLY exists as a platform for shelters, rescues,
pet pantries to provide them with the tools and resources they need to make fundraising
easier. Our priority is to make sure they are supported. As such, CUDDLY does not
intake or take care of animals. We act as the liaison between the donor and our
Do these animals have owners?
Many of the animals on CUDDLY come from a wide
of backgrounds and circumstances. Some of the animals had prior owners but not all of
did. In most cases, if there is a fundraiser for an animal, they are likely now in the
of the partner or foster volunteers.
I found an animal in need of help, what should I do?
If you come across an animal in need of help,
whether they appear to be lost or you have concerns about their care, contact animal control for
guidance. With your help, they will be able to assess whether the animal requires to be
picked up or
if further investigation is necessary. We never recommend removing an animal from
How is CUDDLY different from other fundraising websites?
Here at CUDDLY, we are committed to providing the best possible experience for
welfare organizations and animal lovers. We do this by offering a range of features
won't find on other fundraising platforms, such as including dedicated
who will provide step-by-step guidance and support to maximize success for every
rescue or shelter. You will also receive fundraising support for each campaign,
marketing tools, faster donation processing, and paid social media ads - all this at
cost to you!
Our ultimate goal is to help our partners garner monetary donations and
supplies through wishlists, so that more animals can be saved. With CUDDLY, you can
sure donations will go directly towards improving the lives of animals in need.
How do I set up a fundraiser?
Setting up a fundraiser with CUDDLY is easy and takes only a few minutes! First things
you need to create an account
with CUDDLY. In order to create your account, you will need the e-mail address associated
the organization you want to sign up for. If you have already created an account,
log into your dashboard
Once your account has been activated and validated, you can add a campaign by
clicking Create Campaign at the top of your dashboard and entering your campaign's details.
recommend including a wishlist registry with your fundraiser to provide necessary
for your pet's recovery - simply check the "Create a Wishlist Registry" box at the
and you will be taken to our catalog where you can select items. Input your shipping
address (sorry, no PO Boxes!) and hit "Publish" to make the campaign live.
Now, it is time to share your fundraiser! Copy and paste the URL link to your social
media pages for maximum exposure. If you need help or have questions, reach out to our
Partner Success team by either giving us a call or sending
an email. We would be happy to help get you started today!
(866) 731-4862 | email@example.com
Ready, Set, Fundraise!
What is the Weekly Wish and how can I get selected?
The Weekly Wish is an animal fundraiser/wishlist that gets selected by the CUDDLY team
each week to highlight one of the urgent needs campaigns on our platform - it will be
featured on our homepage, as well as in our CUDDLY newsletter, social media, and other
marketing efforts. All of this to say, being featured provides extra exposure to help you
To ensure your animal fundraiser is eligible for the Weekly Wish position, make sure your
campaign profile is 100% complete. To do that, begin by first connecting your PayPal to your
CUDDLY account for easy, weekly electronic transfers. Then use the email tool on your CUDDLY
account to loop in existing donors so they can easily contribute.
Lastly, notify your Fundraising Consultant of the completion, and start fundraising!
How soon will I receive my funds?
We understand the urgency that pertains to some medical
which is why we strive to send your donations as quickly as possible. You can choose
receive your donations on a weekly basis by connecting your organization's Paypal
account through your Shelter Dashboard. We will disburse that week's donations
the account you connected. If you choose not to connect a Paypal account, you will
donations via check sent in the mail on a bi-monthly basis. There is a $25
if you opt out of online disbursements. Unlike other sites, there is no need to
fundraiser before you can access your donations, which enables you to help your
Does it cost anything to use CUDDLY?
CUDDLY costs nothing for our shelter, rescue, or pantry partners.
provide a suite of tools to help our partners fundraise more easily and connect with a
of generous donors.
However, processing fees of 10% + $.30 are deducted from your funds raised via PayPal
cards to cover our transaction costs.
Optional tips given by donors with their donation to CUDDLY are used to
improving your fundraising tools, in addition to covering the costs of shipping, handling
and sales tax. We are the ONLY crowdfunding platform
promote and invest in your campaigns after you have created them.
Are my donors and donor email list kept private?
Yes. The donor list that you upload is private. You, and only you, have access to
emails that have been uploaded to your CUDDLY account. These email lists are an
important part of marketing your fundraisers and/or campaigns and have been proven
increase funding by over 70%!
What should I do if I have questions about a recent wishlist order?
The CUDDLY Partner Success team is here to assist if you have any questions
regarding your wishlist order. In order for us to best help, please reach out to
firstname.lastname@example.org with your organization name, order number, and order date so we
can work on providing an answer.
How do I obtain a receipt for my monthly donations?
A complete list of all receipts made to CUDDLY Club and/or Full Bowls Club can be
found by logging into your Donor
If you haven't created an account yet, all you have to do is register using the same
you used when signing up.
Once logged into your account, your receipts will appear under the Donation
section where you will see a list of all your donations organized by year.
Subscription donations will be listed as either CUDDLY Club or Full Bowls Club
depending on which program you are subscribed to. You also have the option under
'Category' to filter by subscriptions.
How do I cancel my subscription?
If you are considering canceling your CUDDLY Club or Full Bowls Club membership, please
contact the Donor Success
who can further assist you. Keep in mind you also have the option to adjust your monthly
donation amount. We appreciate any amount you are able to give!
Am I able to make edits to my subscriptions?
Yes! If you have a subscription with either CUDDLY Club, Full Bowls Club, or both, you
can make edits through your Donor Profile
. This includes adjusting your monthly donation
amount, updating your credit card information, or pausing your subscription for one, three, or six months.