FREQUENTLY ASKED QUESTIONS

Answers to your Questions

 

What is Mutual Rescue powered by CUDDLY?

 

 

Mutual Rescue has partnered with CUDDLY a for-good, for-profit company with a mission to save and bring joy to animals by directly supporting animal welfare nonprofit organizations worldwide. 

 

The Mutual Rescue powered by CUDDLY platform enables non-profit organizations to create product wishlists for pet pantry programs in their local communities so that donors can give back transparently by purchasing products to help pets and families in local communities.  

 

FOR DONORS

 

How can I help local pet pantries through Mutual Rescue Pet Pantry powered CUDDLY?
 

There are 2 ways on how you can help pets and families in local communities:

 

1) PURCHASE PRODUCTS ON OUR SHELTERING PARTNERS WISHLISTS

 

Our wishlist feature consists of product registries for pet pantries created by each of the participating non-profit organizations. You can purchase a product by checking out these wishlists and the items will be shipped directly to the non-profit.

 

2) DESIGNATE A DOLLAR AMOUNT TO FILL  YOUR SHOPPING CART WITH WISHLIST ITEMS

 

We will fill the cart with wishlist items, starting with the most needed items.

 

How can I be sure my donation is helping the organization I donate to?

 

All the organizations featured on Mutual Rescue Pet Pantry powered by CUDDLY are certified 501(c)3 nonprofits and are verified using our API with Guidestar.  (www.guidestar.org).

 

Our consulting team works with all of our non-profit partners closely helping setting up their wishlists. 

 

How do I obtain my donation receipt?

 

After you make your donation, you will receive a receipt in your email inbox.

 

Can my donation be refunded?

 

Because of our accelerated payment system, refunds are not possible through our platform. 

 

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